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Frequently Asked Questions

COVID-19 Safety Procedures:

  • Tickets must be reserved online in advance for both member and general admission tickets. No tickets will be sold on site. For the safety of our guests and staff we are limiting the capacity per time slot. Every visitor, including all children, must have a ticket reserved. Please call 215-733-0390 if you have issues purchasing tickets online.
  • Masks must be worn by everyone over the age of 5 who enters PMG. Masks must be properly worn over the nose and mouth both outside in the Gardens and inside the galleries and lobby.
  • Please maintain 6 feet of distance between yourself and other parties.
  • Please utilize the hand-washing station and/or hand sanitizing stations available. As always, guests are asked not to touch the art.

Where can I park?

Metered and two-hour parking in the immediate vicinity is available along South and Bainbridge Streets, and along numbered streets. Free untimed parking is available on streets farther south. Several parking garages are located nearby. The closest garage is at 11th and South Streets.

Should I buy admission tickets ahead of time?

Yes, at this time you must purchase your admission tickets online ahead of time. If you have any issues purchasing your tickets online please call our front desk at (215) 733-0390.

Can I enter after my ticket time?

In order to maintain a safe capacity, all ticket holders must enter at or within 15 minutes of their ticket time. Late arrivals may be refused entry. If you can no longer make your ticket time you may call (215) 733-0390 up until your ticket time to reschedule. Please be advised, if there are no tickets left for the day you will be asked to reschedule for a future date. 

When is the last admission?

If tickets still remain for the day, the last admission is taken 10 minutes before closing. All guests must exit upon closing. Please keep in mind that there is often a wait to get inside, and PMG sometimes closes early for private events. We recommend checking our calendar or calling (215) 733-0390 before your visit!

How long do people typically spend at PMG?

We recommend at least 30 minutes to enjoy both the outdoor sculpture labyrinth and the indoor galleries. However, your admission ticket is valid from time of entry until PMG closes, so you’re welcome to spend as much time as you can!

What happens when it rains/snows?

The majority of PMG is outdoors. In the event of light to moderate rain the outdoor portion remains open, but umbrellas are prohibited to protect the artwork. If conditions become unsafe, such as in the case of lightning, snow, or ice, then the outdoor portion will close. PMG will refund and cancel tickets during this time if the outside section is closed.

Is the space wheelchair accessible?

The indoor galleries at Philadelphia’s Magic Gardens and parts of the outdoor sculpture garden are accessible to people in wheelchairs and strollers. Both the basement (open for guided tours only) and the sculpture garden have stairways and narrow passageways that are not equipped with ramps, elevators, or railings. Visitors with disabilities are encouraged to further explore the work of Isaiah Zagar through tours that lead visitors through PMG and down the sidewalks and alleys of the surrounding neighborhood.

Please call us at (215) 733-0390 or email education@phillymagicgardens.org with questions about accessibility and we will try to accommodate your needs.

Can I take pictures?

PMG encourages casual photography for personal use or social media. Posed photo shoots need to be scheduled in advance. Please read our photography policy and/or fill out a photo shoot request form for more information.

Can I rent the space for a private event?

Starting January 2020 PMG is no longer booking private events.

Is the space child-friendly?

Many children visit PMG on a daily basis! We can provide scavenger hunts to guide your child’s looking while in the space, and are happy to answer questions. Special guided tours can be booked for groups of children, and every second Sunday of the month we offer PECO Family Jams, family-friendly crafts that are FREE with admission.

Philadelphia’s Magic Gardens would like to make you aware that our space contains artworks that display the nude human figure. Philadelphia’s Magic Gardens was created by Isaiah Zagar as a journal of his life. He, like many artists over the centuries, believes the human figure is its own beautiful work of art. The works are present throughout the site, along with countless other themes and objects, and are not the primary focus of our space. Our staff are happy to answer any questions you may have about nudity in the space prior to your visit.

PMG has a limited amount of space indoors to store strollers. We recommend leaving strollers off-site or folding them up when at all possible.

Children must be supervised at all times. Children under 16 years old will not be admitted without an adult.

Where can I eat/ stay in the area?

South Street is home to many restaurants and attractions!

Are you looking for hotels nearby? Check with HotelsCombined.

Can I bring in food and drink?

Visitors are welcome to bring food and/or drink into PMG. Any waste should be disposed of in our garbage and recycling bins as litter may damage the art. Scheduled group tours may request to bring meals to enjoy here for an additional $1/person. No alcoholic beverages are allowed during normal business hours. PMG hosts a number of private and public events where alcohol is permitted.

Can I bring my dog?

Child/dog friendly dogs and service animals are allowed at PMG. We ask that you keep your pet on a leash and clean up after them.

 

If you have any other questions please call us at (215) 733-0390!